Policies

Panos Productions Portrait Photography Terms and Conditions
Clients will be sent an official contract to initial and sign.

Your session fee includes:

  • Pre-portrait consultation to bring forth ideas and input to ensure a successful session.
  • The photo session for your chosen package
  • Post session image preparation.
  • Viewing appointment.
  • Your session fee does NOT include any prints or digital products.
Studio Polices
  • The session fee pays for the time and talent of the photographer and for your in- person viewing appointment. It does not
    include any finished portraits. There is a non-refundable booking deposit of $99 to hold your appointment on our calendar.
    Session fees are non-refundable, however with 48 hours notice, the session can be rescheduled in case of an emergency.

     

    • A consultation before your session is mandatory. Katherine will go over critical information to make your maternity, or
      newborn shoot a success. No session can be held until this consultation has been completed.
    • The number of images obtained in a session greatly depends on the behavior of the baby and how well the baby is prepared for the session. Katherine provides detailed best practice recommendations for preparing for your session. If these cannot be
      followed for whatever reason, it is possible that the session will result no usable images. It is strongly advised that parents prepare for newborn photos well in advance of their baby’s birth and have safeguards in place to increase the likelihood of a successful shoot.
    • Families that could not plan in advance for their newborn session are welcome. However, having reasonable expectations
      about the number and types of images obtained is critical. In signing this contract you are acknowledging your
      understanding that your session may, though unlikely, yield no usable images. Babies who are fussy, have not been prepared
      for their session, do not sleep deeply, arrive late to their session time or are ill are candidates for few to no usable images.
    • Punctuality to sessions is critical. Clients arriving more than 5 min late to their scheduled session time increase the likelihood
      of getting fewer, if any, images they will like.
  • If you have a sick child on the day of the session please call to reschedule. Sick or uncomfortable children do not like to be
    photographed and we know that you will not love your portraits nearly as much as if he or she was in good health.
  • If you have or are having a boy, please DO NOT CIRCUMCISE your child before your session. We will be swaddling your baby tightly while he is naked, and moving him from one position to another constantly during the session. This is very painful for a child who has just been circumcised. We will NOT photograph a newborn who has been circumcised fewer than 6 days prior to the session.
  • Please bring only the subjects to be photographed to the session. This is especially important with pets and kids, as Katherine will need their full attention on her rather than looking at other members of the family. Of course parents are always welcome!
  • Personal cameras are not allowed in studio during your session. Please refrain from taking iPhone, cellphone images or video taping. We work very hard to ensure your session is captured artistically and creatively. We ask that you respect our livelihood and refrain from taking photographs of what we are creating.
  • You agree to hold harmless, Katherine Katsenis, her representatives, employees and Panos Productions Photography, from any dispute in the event you or your family become injured during your session or while on the studio premises. Panos Productions Photography and its representatives will not be held liable for any injury to you, your children or your family members, or for any damage to your property during the photo session or while on studio premises.
  • You will view your portraits at a personally attended or online  reveal session. You will be asked to order prints, canvases, albums and other display options at this time. Please make sure all decision makers are present, as additional ordering appointments incur
    a $150 fee.
  • If your package includes digital application of your images, you agree to share the images as they are
    intended to be shown and to not alter them an in anyway (cropping, screen grabbing, removing watermarks etc.). Our livelihood depends on referral business and the digital album is intended for this purpose.
  • Under certain circumstances, we do offer on-line galleries for ordering. Digital files, if available to you, cannot be released outside the studio until full payment is made. Digital files are extremely fragile and easily lost. If digital files are part of your purchase, client assumes full responsibility for treating files carefully. Panos Productions Photography cannot replace digital files if lost or corrupted. Further, uploading images to print can be a very technically challenging affair. Panos Productions Photography is not responsible for troubleshooting issues such as cropping, color, aspect ratio, pixel count etc. and is not responsible for the print or color quality of prints clients may receive printing through labs not calibrated with our studio. Clients print these files at their own risk
  • Clients who cannot make a decision about products or images during their viewing appointment may schedule an additional ordering appointment for a $150 fee.

     

    • While Katherine usually does capture many images during your session, you will see only those images selected by her, the
      artist, for previewing. Only images that meet rigorous artistic and technical standards will be selected for viewing. She
      carefully renders each image to ensure maximum artistry and technical perfection. Images with eyes closed, heads turned,
      duplicates, or ones she simply does not select for final rendering etc. will not be shown and are removed from my archives
      permanently after the artist rendering is complete.
    • Due to the custom nature of the work, payment for your order must be placed in full and is subject to a 50% cancellation fee
      should you change your mind about an order after it is placed. Once an order is sent to the lab or digital files are submitted
      to the client either by CD, USB, electronic transfer or email, the order is deemed nonrefundable. Payments may be made
      cash, check, Visa, MasterCard, or American Express.
    • Design work and custom graphics will be approved for color and layout in-person on our professionally color calibrated
      monitors at the ordering appointment. Only fontstyle, spelling and wording may be approved through electronically emailed
      proof. Requests for reprints due to color shift on emailed proofs will not be honored.
    • Please allow 2-3 weeks for your order to be completed. Some orders may take longer. 
  • You will be notified by telephone or e-mail when your order is ready.
  • Clients may be asked to sign a Receipt of Product form upon delivery of order(s).

All ordered images are kept on file for a period of 1 year. Unordered images are removed from our archives after 30 days.
Re-orders placed more than 60 days after the ordering appointment require a minimum $250 re-order.

The Copyright Act protects photographers by giving us the exclusive right to reproduce your photographs. Client violations of

this Act include, but are not limited to, making illegal copies, scanning, printing from home or downloading from our website.
It is illegal to copy or reproduce these photographs in any manner without our permission and violators of this Federal Law will
be subject to its civil and criminal penalties. If digital images are part of your package, it is illegal to change or modify the images
in any way. This includes cropping, adding effects, or removing watermarks if applicable. Please understand the photographer
wishes to maintain complete control over the print quality, finishes, and presentation of the images and any reproduction
outside the studio may lower the quality of the image and scar our reputation or providing superior portraits. Further, images
shared on social media should, in accordance with Copyright, have a Panos Productions watermark, or credit given to Panos
Productions Photography by tagging them (IG @panosphotography FB @panosproductions Twitter @katiepanos), or leaving a link to their website www.panosproductions.net or
www.facebook.com/panosproductions 

Updated June, 2018

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